← APRON MaritimeLast updated 2026-05-20
Draft — pending legal review. This document accurately describes how the platform handles data today. The formal legal wording is being finalised with our solicitor and will be signed for clients in its final form.

Terms of Service

These terms govern your access to and use of the APRON Maritime platform. They form a binding contract between you (the customer organisation that signs up — a yacht owner, management company, or equivalent) and APRON Maritime Ltd.. Where capitalised terms are used without a separate definition, they have the meaning given in the order form or subscription documentation that accompanies these terms.

About these terms

These terms apply whenever you access the platform, whether or not a separate written order form has been signed. If you signed a master services agreement or specific commercial terms with us, those signed documents prevail to the extent of any conflict; everything not addressed in them is governed by these terms.

If you do not agree with these terms, do not access or use the platform.

The service we provide

We provide a software-as-a-service platform used by professionally crewed yacht operations to manage crew, voyages, documents, port operations, accounts, compliance, interior services and related operational records. The platform consists of cloud-hosted components and (where deployed) an on-vessel component that synchronises with the cloud. The companion seafarer app, TouchBase Maritime, is operated by a separate company under a separate agreement; this contract is between you and APRON Maritime only.

The platform is offered on an "as is" and "as available" basis. We may add, change, deprecate or remove features at our discretion. Material reductions in committed functionality during a paid term will be communicated in advance.

Your account

You are responsible for keeping your account credentials confidential, for authorising specific named users within your organisation, and for everything that happens under your account. Each named user must be a real individual with their own login; credential sharing is not permitted. You must promptly notify us at support@apronmaritime.com if you believe an account has been compromised.

Licence to use the platform

Subject to your compliance with these terms and your payment of any applicable fees, APRON Maritime grants you a non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the platform during the term for your own internal business operations only. No rights are granted by implication, estoppel or otherwise other than those expressly stated. All rights not granted are reserved.

Restrictions on use

You will not, and will not permit any third party to:

  • Copy, reproduce, distribute, sublicense, sell, rent, lease, lend, or otherwise transfer access to the platform or any part of it.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas or algorithms of the platform, except to the limited extent applicable law expressly permits despite this restriction.
  • Modify, translate, or create derivative works based on the platform.
  • Use the platform or any part of it to build, train or improve a product or service that competes with the platform, including any fleet-management, crew-management, vessel-compliance, or maritime-operations product.
  • Resell, white-label, host as a service to third parties, or otherwise make the platform available to anyone outside your organisation.
  • Scrape, crawl, harvest, or systematically extract data, designs, interface elements, content or workflows from the platform, except for your own ordinary use of the data you put in.
  • Remove, obscure or alter any proprietary notices, branding, watermarks or attributions.
  • Use the platform in any way that violates applicable law, including data-protection law, sanctions law, or maritime law.

Acceptable use

You will not use the platform to:

  • Upload, store or transmit malicious code, viruses, or security-bypass tooling.
  • Probe, scan or test the vulnerability of the platform or its infrastructure (penetration testing requires prior written permission).
  • Interfere with or disrupt the integrity or performance of the platform, attempt to gain unauthorised access to it, or impersonate another user or organisation.
  • Upload content that is unlawful, defamatory, infringing, obscene, or that violates a third party’s privacy or rights.
  • Misuse the operational data of one customer or vessel for the benefit of another (the platform’s multi-tenant isolation must not be circumvented).

We may suspend access immediately, with notice as soon as practicable, where continued access would put the platform or other customers at risk.

Your data

You retain ownership of the data you upload to the platform. APRON Maritime acts as a processor for the personal data within that data under the terms of the Data Processing Agreement available with each contract. We use your data only to provide the platform to you, to operate, maintain and improve it, and as expressly permitted by these terms or the DPA. Other than as set out in the next section, we do not sell or otherwise commercialise your data.

Anonymised and aggregated data

We may collect, use, retain, and publish aggregated and anonymised data derived from your use of the platform for any lawful purpose, including service improvement, fleet-wide benchmarking, statistical analysis, research, security analytics, and reporting on the maritime industry. We will only do this where the result cannot reasonably be used to re-identify you, any data subject, any vessel or any charter. Anonymised and aggregated outputs are not your confidential information and are not subject to the data-handling commitments in the previous section.

Feedback

If you or your users submit ideas, suggestions, feature requests, recommendations, or other feedback about the platform, you grant APRON Maritime a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, incorporate and commercialise that feedback in the platform and any other product, without obligation of compensation or attribution. We may freely act on feedback without any obligation to implement it.

AI features

The platform contains an optional AI assistant. It is switched off for every account by default and is enabled only on your explicit written request. If you enable it, you acknowledge that AI outputs are informational, may be inaccurate or incomplete, and must be reviewed by qualified personnel before being acted on. We make no warranty as to the accuracy, completeness, or fitness of AI-assisted outputs for any particular regulatory or operational purpose.

Subscription, pricing and payment

Subscription fees, billing cadence, applicable tier, and any founding-partner discounts or commitments are set out in the order form or pricing schedule that accompanies these terms. Unless that documentation says otherwise:

  • Fees are charged in advance for each billing period and are non-refundable except as expressly set out in these terms.
  • The initial term is twelve (12) months from the start date, and the contract auto-renews for successive twelve-month periods unless either party gives at least sixty (60) days’ prior written notice before the renewal date.
  • We may revise list prices on renewal with at least sixty (60) days’ prior written notice. Pricing committed in a signed order form for the initial or current term is not subject to mid-term increase.
  • Late payments may accrue interest at the higher of (i) 4% above the Bank of England base rate and (ii) the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998. Unpaid balances after fourteen (14) days may result in suspension.
  • All fees are exclusive of VAT and other applicable taxes, which will be added where required by law.

Term, suspension and termination

These terms remain in effect for the duration of your subscription and any renewal periods, subject to the rights below.

Termination by you for cause. You may terminate the contract on written notice if we are in material breach and have not cured the breach within thirty (30) days of written notice describing it in reasonable detail.

Termination or suspension by us. We may, on written notice, suspend or terminate your access (in whole or in part) for: (a) material breach of these terms not cured within thirty (30) days of written notice (or fourteen (14) days for payment-related breaches); (b) repeated or wilful breach; (c) your insolvency or bankruptcy; (d) use of the platform that exposes us or other customers to legal, regulatory or security risk; (e) any act or omission that violates the Restrictions on Use or Acceptable Use sections. Suspension may be applied immediately where reasonably necessary to protect the platform.

Effect of termination. On termination: (i) your right to access the platform ends; (ii) on your written request within thirty (30) days of termination we will provide a reasonable export of your data in a commonly used format, after which we may delete your data subject to the retention rules in the DPA and any legal-retention obligations; (iii) accrued payment obligations survive; (iv) the clauses titled Confidentiality, Intellectual property, Anonymised and aggregated data, Feedback, Disclaimers, Limitation of liability, Indemnity, Governing law and any other clause that by its nature should survive, do survive.

Confidentiality

Each party will treat the other’s non-public information disclosed in connection with the contract as confidential. Confidential information may be used only to perform under the contract, and may not be disclosed to third parties except to employees, contractors, professional advisors and subprocessors who need to know it and are bound by equivalent obligations. The obligations do not apply to information that is or becomes public through no fault of the receiving party, was already known without restriction, is independently developed, or is required to be disclosed by law (with reasonable advance notice where lawful).

Intellectual property

APRON Maritime retains all right, title and interest in and to the platform, the underlying software, designs, user interfaces, content, models, prompts, methodologies, documentation, brand elements, and any improvements, modifications or derivative works of any of the foregoing. You retain ownership of the data you upload (subject to the licence we need to operate the platform for you) and of any documents and outputs created using the platform from that data.

Nothing in these terms transfers any IP rights to you other than the limited licence granted under Licence to use the platform.

Platform role; customer responsibility

The platform provides the tools and recordkeeping our customers use to manage compliance, operations and crew records. It is not the auditor, inspector, regulator, flag-state filer, or designated person. APRON Maritime does not certify any audit, inspection, or regulatory outcome.

You are solely responsible for:

  • The accuracy, completeness, lawfulness and timeliness of the data your users enter into the platform.
  • Regulatory compliance for your vessels and crew, including under MLC 2006, ISM, STCW, port-state, flag-state, class society and insurer requirements.
  • Reviewing, judging and acting on any output the platform produces, including any AI-assisted suggestion if AI is enabled for your account, before relying on it for any operational or regulatory purpose.
  • Ensuring your qualified personnel (master, DPA, HOD, captain, purser, chief engineer, chief stew or equivalent) make every operational and regulatory decision the law requires them to make.
  • Audit and inspection outcomes for your fleet, including any finding by a flag-state, port-state, class society, insurer, charterer or other authority.

Nothing in this section displaces statutory obligations imposed on either party by applicable law.

Disclaimers

Except as expressly stated in these terms, the platform is provided without warranty of any kind, whether express, implied or statutory, and APRON Maritime disclaims all such warranties to the maximum extent permitted by law. This includes implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, and any warranty that the platform will be uninterrupted, error-free, or that it will meet any specific regulatory test.

Limitation of liability

Subject to the next paragraph, in no event will either party be liable for any indirect, special, incidental, consequential, exemplary or punitive damages, including loss of profits, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, loss of data, business interruption, or the cost of substitute services, whether arising in contract, tort (including negligence), or otherwise, even if advised of the possibility of such damages.

Each party’s aggregate liability arising out of or related to these terms is limited to the total fees paid by you to APRON Maritime during the twelve (12) months immediately preceding the event giving rise to the liability.

Nothing in these terms limits or excludes liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; a party’s indemnity obligations under Indemnity; a party’s breach of confidentiality obligations; or any other liability that cannot be limited or excluded under applicable law.

Indemnity

You will defend, indemnify and hold harmless APRON Maritime, its directors, officers, employees and agents from and against any third-party claim, loss, damage, liability, fine or cost (including reasonable legal fees) arising out of or related to:

  • Your use of the platform in breach of these terms.
  • The accuracy, completeness, lawfulness or legality of any data you (or your users) upload to the platform, including but not limited to crew personal data, medical data, banking data and guest data.
  • Your failure to meet your own obligations as employer, data controller, vessel operator, or holder of any maritime licence, certificate or authorisation.
  • Any audit, inspection or regulatory finding against your fleet (irrespective of cause), other than to the extent caused by APRON Maritime’s wilful misconduct.

We will promptly notify you of any claim, allow you to control the defence with reasonable cooperation, and not settle the claim in a way that admits liability on our part without your consent (not to be unreasonably withheld).

Force majeure

Neither party is liable for any delay or failure in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, sanctions, epidemic or pandemic, industrial action, internet or telecommunications outages, failures of public utilities, and failures of third-party services (including our subprocessors) that are themselves caused by such events. The affected party will use commercially reasonable efforts to mitigate the impact.

Changes to these terms

We may update these terms from time to time. We will notify active customers of material changes with at least thirty (30) days’ prior notice. Your continued use of the platform after the effective date of an updated version constitutes acceptance of it. If you do not accept a material change, you may terminate the contract on written notice within the notice period and receive a pro-rata refund of any pre-paid fees for the unused remainder of the then-current term.

Governing law and disputes

These terms are governed by and construed in accordance with the laws of England and Wales, excluding its conflicts-of-law rules. The courts of England and Wales have exclusive jurisdiction over any dispute, claim or proceeding arising out of or related to these terms.

Entire agreement

These terms (together with the order form, the Data Processing Agreement and any other documents incorporated by reference) constitute the entire agreement between the parties on the subject matter and supersede all prior negotiations, proposals and agreements. No oral statement made before or after these terms modifies them. Any amendment must be in writing and signed by an authorised representative of each party.

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision is to be reformed to the minimum extent necessary to make it enforceable while preserving the intent of the original.

Contact

Contract questions: privacy@apronmaritime.com.
General platform questions: support@apronmaritime.com.

Version 2026-05-20.